FAQ's

I Work for a Pilot Organization - how do I get access?

Each Pilot Organisation will have an assigned user administrator. 

Access is granted through these adminisatrators. 

If you don't know who your local administrator is please contact This email address is being protected from spambots. You need JavaScript enabled to view it. and we will check for you.

Can I Join the Pilot ?

Get in contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Who is using the Tools ?

The Tools are currently only available to Pilot Organisations.

 

Organisations currently involved in the Pilot are : 

The Great Western Hospital

Salisbury Foundation Trust

Warminster & Westbury Community Team

Chippenham Community Hospital
 

 

Can I use the SDM Tools?

The SDM Toolset is currently ONLY available to a set of Pilot Organisations.

We are testing the system and tools at the moment, the Tools may be made more widely available after the Pilot ends post April 2021

Tech Specs

While we take every care to make the System compatible with a wide range of web browsers it is not possible for us to anticipate every possible combination of browser and configuration.

If you come across issues using this site it is usually a good idea to grab a friendly local IT guy to check any potential local issues first!

We will support and regularly test the site using the majority of browsers currently in use, specifically the following browsers :

  • Edge – latest version
  • Google chrome - latest version
  • Firefox - latest version
  • Opera - latest version
  • Safari – latest version
  • Internet Explorer (IE) 11 - minimum functionality supported, some features may not work

 

Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system receives technical support and security updates.

Windows 10 features Microsoft Edge. Microsoft recommends using Microsoft Edge as your default browser and supports Internet Explorer 11 for backward compatibility.

We would recommend that browser versions are kept up to date to ensure the best functionality and security.

Lifecycle information for Internet Explorer and other Microsoft products can be found here :

https://support.microsoft.com/en-gb/lifecycle#gp/Microsoft-Internet-Explorer.

 

Internet Explorer Users ! Make sure that compatibility mode is Switched OFF ! 

This site should work fine with Mobile devices, it is designed around responsive template. 

 

This site does use Javascript

This site should not need any active X controls or plugins to work.

This site uses cookies; Without the cookies you would need to login separately to every page!

If cookies are disabled in your browser the login system won't work and you will not be able to access any non public pages.

Please ensure cookies are enabled

Login not working ?

If you keep being taken back to the login page with not error messages on display you may have cookies disabled

This site uses cookies; Without the cookies you would need to login separately to every page!

     If cookies are disabled in your browser the login system won't work and you will not be able to access any non public pages.

Please ensure cookies are enabled

It doesn't work or look right in Internet Explorer

Many of the error messages that pop up from the system stem from using an out-dated version of Internet Explorer.

Microsoft recommends using Microsoft Edge as your default browser and supports Internet Explorer 11 for backward compatibility. 

To find out which version of Internet Explorer you are using please follow these simple steps.

  • In the browser menu bar click the Help button
  • Open this menu and click the About Internet Explorer button
  • A window appears like the one below, the number next to Internet Explorer will tell you which version you are using.

Functionality of the website may be limited when using Internet Explorer.

We recommend using Microsoft Edge or Chrome browsers for the best user experience. Please also ensure that IE7 compatibility is disabled.

Information

Bath & North East Somerset, Swindon & Wiltshire (BSW) Partnership - Shared Decision Making survey tool

Developed in collaboration with NHS South, Central and West Commissioning Support Unit.

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